As a Project Manager for NetNames A/S (former Speednames A/S) I am responsible for the consolidation of new customers to our platform. I am also involved with larger projects from existing clients. This includes projects of a very technical nature. I function as an internal ressource to the sales staff, and do training, and attend sales meetings as technical ressource
As a Sales Coordinator and Technical Support for our Business division, I was a part of a self managing team that was responsible for Customer support. As technical support, I was involved with supporting clients with technical issues as well. For the last 1.5 years of this position, I was the senior technician, and had a consultancy role for the rest of our department, consisting of 6 sales people, and 3 other sales coordinators
As a hall-tester, and consumer interviewer it was my job to carry out hall-tests, and shopping-observations. I would carefully observe shoppers while making notes for our client, detailing the consumer shopping patterns and carry out small interviews regarding the decision processs involved
Selling insurrances over the phone, my task was to take contact to potential customers, and customers who had recently signed up with competitors. My team was very succesful and we had the best retention rate in the industry.